Cookie Policy
Last updated: January 2025 | Effective: January 2025
1. What Are Cookies?
Cookies are small text files placed on your computer, tablet, or phone when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owner. Cookies do not contain viruses and cannot access other files on your device.
We also use similar technologies such as pixel tags (tiny invisible images that tell us when a page has been opened) and local storage. For simplicity, we refer to all of these as "cookies" in this policy.
2. How We Use Cookies
GrozServices uses cookies to:
- Keep the website working correctly (essential functionality)
- Remember your preferences between visits
- Understand how visitors navigate our site so we can improve it
- Ensure our website is secure
We do not use cookies to serve you personalised advertisements, and we do not sell cookie data to third parties.
3. Types of Cookies We Use
| Cookie Name / Provider | Type | Purpose | Duration |
|---|---|---|---|
| ss_cid (Squarespace) | Essential | Identifies unique site visitors for security and fraud prevention | 2 years |
| ss_cpvisit (Squarespace) | Essential | Tracks whether a visitor is in an active session | Session |
| ss_cvr (Squarespace) | Essential | Manages shopping cart and checkout process | Session |
| grozservices-cookies | Functional | Remembers your cookie consent preference so we don't ask again | 1 year |
| _ga, _gid (Google Analytics) | Analytics | Tracks page visits, session duration, and user journeys to help us understand site usage (only set with your consent) | Up to 2 years |
| Squarespace Analytics | Analytics | Built-in Squarespace analytics to count page views and traffic sources | Up to 2 years |
| Social media buttons (Instagram, Facebook) | Third-party | If you interact with social media share/follow buttons, those platforms may set their own cookies. We have no control over these. | Varies |
4. Your Cookie Preferences
You can update your cookie preferences at any time using the panel below. Essential cookies cannot be disabled as they are required for the website to function.
Manage Your Cookie Preferences
5. Managing Cookies in Your Browser
You can also control cookies directly through your browser settings. Here's how for the most common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Please note that disabling all cookies may affect the functionality of this website and others you visit.
You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics opt-out browser add-on.
6. Third-Party Websites
Our website may contain links to third-party websites. This Cookie Policy applies only to www.grozservices.com. We are not responsible for the cookie practices of any linked sites and encourage you to review their own cookie policies.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. Any significant changes will be highlighted on our website. The "Last updated" date at the top of this page will always show the most recent version.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
Email: contact@grozservices.com
Website: www.grozservices.com/contact
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we are not handling your data lawfully.